Shipping Policy

At Luminest, we are committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below for details on processing and delivery times.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). During high order volume periods, processing times may be slightly delayed.

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times are as follows:

United States: 5–10 business days
International Orders: 7–15 business days (varies by location)

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment at any time.

Shipping Fees

Shipping costs are calculated at checkout and may vary depending on your location and order size. Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery time, please contact us. We will work with the carrier to investigate and resolve the issue as quickly as possible.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you realize there is an error, please contact us immediately so we can attempt to update your information before the order is shipped.

If you have any questions regarding shipping or your order status, please contact us:

Email: yinjun234@gmail.com